WordPress Optimisation FAQ
HOW MUCH IS THE 60 MINUTE MAKEOVER SERVICE?
Our launch offer price is currently £299.99
IS IT JUST WORDPRESS WEBSITES YOU CAN DO THIS FOR?
Yes, currently we only offer the 60 minute makeover service for WordPress websites as we live and breathe WordPress. We have been working with WordPress since the late 2000’s so we are experts in WordPress and optimising a WordPress website.
WHAT DOES THE 60 MINUTE MAKEOVER GIVE ME?
We will optimise your WordPress website to get a green Google Page-Speed Insights score. This will help your Google rankings and speed up your website. If we cannot get you a green score in Google insights for desktop and mobile in the optimisation tab, we will give you a full refund!
WHAT INFORMATION DO YOU NEED FROM ME?
We will need full administrator access to your WordPress dashboard. We will need a username and password.
WHAT IS GOOGLE PAGESPEED INSIGHTS?
https://developers.google.com/speed/pagespeed/insights/ Google page-speed insights is a tool made by google to test different aspects on your website so you can improve your website to make it load faster, better for customers and do better in Google.
DO YOU TAKE A BACK UP OF MY WEBSITE BEFORE ANY WORK IS DONE?
Yes, we always take a full back up to give you extra reassurance before we do any work.
ARE YOU REGISTERED WITH THE ICO AND HOW ARE MY DETAILS SAFE?
Yes, we are and we take data protection very seriously. We only keep your site login details whilst we are performing the work you have hired us for and they are stored in an encrypted database. Once the job is complete, these details are deleted and you may change your password for extra peace of mind.
WHAT IS YOUR EXPERIENCE WITH WORDPRESS?
The owners of 60 Minute Makeover also own PoppyDesignStudio.com and have been working with WordPress since 2005. They pride themselves on their expert knowledge of WordPress and getting their clients websites to green in Google to be fully optimised when they launch a new website and have been performing one off optimisation for new clients also.
WHAT IS YOUR MONEY BACK GUARANTEE?
It’s very simple, if we cannot get your WordPress website green in Google insights for desktop and mobile devices on the optimisation tab of the results, then you get a full refund. We will provide a screenshot of before and after so you can see the results we have got for you.
HOW CAN YOU OFFER A MONEY BACK GUARANTEE?
We do not pretend we can fix every website. Every website configuration is different and we care about our customers. We want you to have a website that works for you. Even if we spend time trying to optimise a site and it cannot be done for any reason, you will get the refund as it is not your fault your website is beyond optimising.
DO YOU GUARANTEE THAT THE OPTIMISATION WILL BE DONE IN UNDER 60 MINUTES?
No, the guarantee that we offer is to get green Google insights score or your money back. The 60 Minute Makeover is for promotional purposes only. On average most optimisation makeovers can be done under 60 minutes. But dependent on the WordPress installation being up to date, the number of images you have on your website and other factors. This may take longer to complete the optimisation process.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We currently accept credit and debit card payments via PayPal.
HOW QUICKLY WILL I GET MY REFUND IF YOU CANNOT OPTIMISE MY WEBSITE?
We will process all refunds between 24 and 48 hours.
HOW DO I CONTACT THE 60 MINUTE MAKEOVER TEAM?
You can contact us on our contact form found here. Or you can email at firstname.lastname@example.org
WHAT HAPPENS IF YOU CAN’T OPTIMISE MY WEBSITE?
As mentioned before, we will give you full money back guarantee. Therefore, if we can’t optimise your WordPress, you will get a full refund and 20% off website redesign with Poppy Design Studio and a full report on your current website.
WHAT SORT OF WEBSITES CANNOT BE OPTIMISED?
If your WordPress installation is seriously out of date, we will need to update plugins and perform a maintenance before we can optimise it for Google, this may result in the website breaking and not optimisable. If your website is part of a multi-site installation it will not be possible to optimise this site properly. If your site runs any CMS other than WordPress e.g. Joomla or Drupal, we cannot optimise this.